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Off-Campus Access

Many library resources are available to current Loyola students, staff, and faculty only. When you are not on campus, you will first log in with your Single Sign On (SSO) username and password to access these resources.

Login Help

Please follow these steps if you are having difficulty accessing library resources from off campus.

Library resources use the same username and password as the Single Sign On (SSO) system. Your SSO username is the first part of your Loyola email address (i.e., everything before ""). If you do not remember your SSO password you can reset it at For additional help with SSO, contact Information Technology at

VPNs interfere with our proxy access system, which allows off-campus users to log in to and use library resources remotely. Simply log out of the VPN and then try to access the resource again. You should be sent to the library’s custom login page, where you’ll enter your Single Sign On credentials. This should allow you to access our online resources.

Note: VPN access is only available to Loyola staff and faculty. 

When you click on the link to a resource through the library website, you should see this login screen:

ezproxy login screen

You may come across a different login screen directly from the publisher/vendor/platform, etc. If this is not the login screen you are seeing, you can access it directly. Once you log in, your login info will be saved for the rest of your session so you can navigate to other library resources.

There are many factors associated with your browser that may be causing a login issue.

Different browser

Try another browser or a newer version of the same browser. If you're using Internet Explorer or Safari, try Chrome, Opera or Firefox.

Pop-up blocker

Some library resources require a new window to open. If you have a pop-up protector active, try turning it off or allowing pop-ups for a particular site.

Cache & automatic fill

Cache is your browser's storage on your computer. Your browser may be "remembering" pages with information in them that's no longer correct. In your browser look for a Tools or Options menu that lists an option to clear the cache. If your browser has inaccurate login information saved, it may automatically fill in this inaccurate information. Turn the feature off or tell the browser not to fill in forms for the site


Please ensure that your browser is set to accept cookies. If you do not accept all cookies, please allow exceptions for http://* at a minimum.

If you are able to access other library resources, then perhaps it is an issue with a specific resource rather than with your login. Please try to access another resource from the A-Z Databases list (e.g., JSTOR or Project Muse). If you are successfully able to access another resource, please indicate that when you contact us.

Contact Us

Have questions? Find departmental contacts here.